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FAQs


Frequently Asked Questions (FAQs)

WHAT KIND OF APARTMENTS CAN I FIND AT WESTWOOD?

We offer a fantastic variety of one- and two-bedroom apartments, including newly renovated units that you won't want to miss! Many of our homes feature modern comforts, such as ceiling fans and spacious walk-in closets. Select apartments even have cozy fireplaces and vaulted ceilings for an extra touch of style. You'll be able to explore all our available homes and find your perfect fit on our availability page.

 

WHERE EXACTLY ARE YOU LOCATED?

Our community is conveniently located at 238 52nd Street, West Des Moines, IA 50265. This prime location provides effortless access to major highways, including I-235, I-35, and I-80, making your commute a breeze.

 

ARE PETS WELCOME IN THE COMMUNITY?

Yes, we are a pet-friendly community and love our four-legged residents! The area is ideal for spending time outdoors with your furry friend, with numerous nearby parks and walking paths. For specific details on our pet policy, including any fees or restrictions, please contact our leasing office.

 

WHAT AMENITIES DO YOU OFFER FOR RESIDENTS?

We offer a fantastic set of amenities designed to ensure your comfort and enjoyment. You can take a refreshing dip in our sparkling swimming pool on a sunny day or utilize our convenient on-site laundry facilities. An award-winning on-site management team and 24-hour emergency service also back our community.

 

WHAT'S THE PARKING SITUATION LIKE?

We offer convenient off-street parking for our residents. For added protection from the elements, we also offer garage parking. Feel free to ask our leasing team for more details on securing a garage spot.

 

HOW CAN I SCHEDULE A TOUR TO SEE AN APARTMENT?

We would be thrilled to show you around our beautifully updated community! You can easily schedule a tour directly through our website to find a time that works best for you. We can't wait to show you your new home!

 

WHAT'S NEARBY FOR SHOPPING AND ENTERTAINMENT?

You are going to love this location! We are just minutes away from the premier shopping and dining destination, Jordan Creek Town Center. You're also close to historic Valley Junction and the entertainment options at West Glen Town Center, which includes the Funny Bone Comedy Club.

 

ARE THERE ANY GOOD RESTAURANTS CLOSE BY?

Absolutely! A wide range of fantastic dining options surrounds you. For a great local Italian meal, check out Anna Dolce Ristorante. If you're in the mood for a classic American meal with a great atmosphere, Cooper's on 5th is a superb choice. There are countless other options just a short drive away.

 

WHAT ARE THE SCHOOLS LIKE IN THE AREA?

Our community is situated within the top-rated West Des Moines school district, renowned for its exceptional educational opportunities. This is a significant advantage for families seeking high-quality schools for their children.

 

HOW DO I APPLY FOR AN APARTMENT?

The application process is quick and easy. You can view our current availability and apply directly online through our secure portal if you like. Just visit the availability page to get started.

 

WHAT ARE YOUR OFFICE HOURS?

Our leasing office is open to assist you Monday through Friday, from 9am to 5pm. We are closed on Saturdays and Sundays, but our website is always available for you to explore.

 

HOW ARE MAINTENANCE REQUESTS HANDLED?

We take pride in our responsive service. An award-winning on-site management team supports our community and offers 24-hour emergency maintenance. You can submit requests through the resident portal, knowing that we'll address them right away.

 

DO THE APARTMENTS HAVE A PATIO OR BALCONY?

Yes, they do! Every apartment at Westwood comes with its own private patio or balcony, providing a perfect outdoor space to relax and enjoy the fresh air.

 

TELL ME MORE ABOUT THE RECENT RENOVATIONS.

We're so excited about them! Significant changes have been happening, including new siding, stylishly refreshed balconies, and updated garage doors. These exterior upgrades reflect our commitment to providing a high-quality and comfortable living environment for our residents.

 

HOW CAN I PAY MY RENT?

For your convenience, you can pay your rent online through our secure Resident Portal. It's a simple and hassle-free way to manage your payments from the comfort of your home.

 

WHAT IF I HAVE MORE QUESTIONS?

We are always here to help! If you have any other questions or would like to discuss what makes Westwood so special, please don't hesitate to contact us. Our friendly team is ready to assist you.